Sending us an e-mail is a surefire way of getting a fast response from either the member of staff responsible for your line of enquiry. Also e-mails are handled first before voice messages, faxes and standard post. So if you can, e-mail us.

Telephone
As we are only a small operator, time is precious, so fielding huge amounts of telephone calls is difficult. For this reason there may be an answering machine when you call. Leave a message and we will get back to you ASAP. On occasions we will have diverts in place which will put you through to one of our staff members'  mobile phones at no extra cost to you.

UK Tour / General Sales Telephone Numbers:

08704 46 1812 (UK national rate)

Fax
Fax us in the UK on 08701 315 908.

When you are in Russia you will be looked after by one of our offices in either Moscow or St.Petersburg.

Russiana Moscow
Our main Russian office is located in central Moscow near Pushkin Square at Tverskaya str., 30/2, of.18 - Moscow, Russia
tel. +7(495) 502-1133
tel. +7(495) 502-1135 
fax +7(495) 502-1134

Russiana St.Petersburg
In St.Petersburg our office is located as follows: Izmaylovskiy Av.., 2, off.61, St.Petersburg, Russia. 
tel. +7(812)335-03-80
fax. +7(812)335-03-81

With your travel documentation, you will receive a 24 hour emergency number (mobile) of the staff responsible for your booking in Russia for your peace of mind.